Refunds & Exchange policy - Kevs IT Bristol

Bristol Based IT Services
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Our Refund & Exchange policy

We want you to love your products purchased from Kevs IT. If you don't love them then we would like to know about it! We take product quality very seriously and therefore have a refund and exchange policy.

You are able to return any product back to us for a full refund within 30 days of purchase. Any products returned will require all of the original packaging and have no signs of wear or damage caused by use. The full refund will be paid to you by the means that you paid e.g. if you paid by card then the refund will be put back on your card.

If you are returning your product outside of the 30 days from purchase for anything other than a manufacturer fault then an exchange or vouchers to be used on our online store will be generated for you to spend on something else.

All of our products come with a 1 year warrantee and therefore any faults occuring from a manufacturing issue can be exchanged or refunded for this time. This excludes accidental damage from use by a person.
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